AR/AX Combined Application Users: A face to face interview with the applicant, any responsible group member, or authorized representative is generally required for mailed, in-person, and forwarded applications.
The purposes of the interview are the following:
To inform the applicant of his/her rights and responsibilities (see Chapter 1: Rights of Applicants and Recipients and Chapter 2: Responsibilities of Applicants and Recipients in Part II);
To explain the programs and related services;
To outline the conditions of eligibility and what information and verification are necessary to determine eligibility;
To advise the applicant of the opportunity to register to vote if s/he desires;
To inform the applicant of the availability of EPSDT services for children under 21 (see Section 2.2.8: EPSDT/Health Check in Part I);
To notify the applicant of the requirement that information provided by the applicant be regularly matched by computer with information from DOES, IRS, SSA, and other states; and
To explore and resolve unclear and incomplete information.
AR/AXD.C. Healthy Families Application Users: An interview is not required.
SR: See AR/AX Combined Application Users. However, LTC applicants are exempt from the face-to-face interview requirement even if an authorized representative is available.
QM: See SR. However, persons applying for the QM program with the Buy-In mail-in application are exempt from the interview requirement.
TANF
See AR/AX Combined Application Users. The SSR also shall inform the applicant of the following requirements:
Read or have read to and sign the Acknowledgment of TANF Program Requirements;
Read or have read to and sign the Customer Agency Agreement as a condition of eligibility; and
Read or have read to and sign the CSED Partnership Agreement.
In addition the TANF applicant is required to complete with the SSR the Preliminary Assessment Form for TANF Applicants. The Preliminary Assessment is used only with TANF new applicants. The form records background information, barriers to employment, and reasons the applicant may be exempt from participating in work activities.
GC
See AR/AX Combined Application Users.
FS
See AR/AX Combined Application Users with the exception of the EPSDT information (unless the group includes children also applying for Medicaid). The SSR shall also inform the applicant that as a condition of eligibility, unless exempt, all household members must register for employment with the Department at the time of application and once every twelve months after initial registration and participate in the FSET program. In addition, the SSR shall give the applicant a Change Report Form.
