An application is considered to be abandoned if the applicant has not responded to requests for information.
An application is considered abandoned when:
A 30 day letter has been sent.
15 days have elapsed since the letter was sent, and
There has been no more than one contact between the SSR and the applicant.
If the application meets the conditions for being abandoned, deny it based on the abandonment and send a denial notice.
If an applicant should die before an eligibility determination, an individual may establish him/herself as an authorized representative and complete or withdraw the application (see Section 1.6.3: Filing an Application for the Deceased/Death of a Group Member and Section 3.4.2: Voluntary Withdrawal in this Part).
TANF
See MA, with the exception of when an applicant dies before an eligibility determination.
GC
See TANF
FS
Consider the application abandoned 30 days from the date of application and send a denial notice if the household fails to:
Keep the first scheduled appointment and does not schedule a second, or
Keep two scheduled interview appointments and made no subsequent contact.
Failure to Provide Needed Information 3.4.4
MA
If all necessary requested verification has not been submitted within 15 days of the date the 30-Day Notice was sent, the application must be denied based on the applicant's failure to provide needed information. Non-disability-related MA applications may not be pending for more than 45 days or 15 days after the date the 30-Day Notice was sent, whichever is later. If all necessary information has not been submitted at this time, the application must be denied for failure to provide needed information.
TANF
If all necessary requested verification has not been submitted within 15 days of the date the 30-Day Notice was sent, the application must be denied based on the applicant's failure to provide needed information unless the applicant has contacted the SSR within the 15 day period and indicates that s/he is trying to comply with the verification requirements. If contact has been made, the application may pend beyond the 45 days.
GC
See TANF
FS
FS If the applicant has failed to provide the needed verification within 30 days of the date of application, the application should be denied based on failure to provide needed information, provided that the SSR:
Conducted the intake interview,
Requested all necessary verification on the same day the interview was held, and
Provided any required assistance in obtaining verification.
