Department of Human Services: Chapter 6: Sections 6.3.2 thru 6.4
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IMA POLICY MANUAL
PART VIII: CASE MAINTENANCE
 
Chapter 6: Overpayment and Underpayment
 
Circumstances Under Which Overpayments are Not Charged or Recovered 6.3.2
 
BOTH
Overpayment claims are not established when:
  • DHS fails to verify that a group signed the application.
  • the department has documentation that shows the group cannot be located (such as returned mail with no forwarding address).
  • the claim amount is $125 or less and the household is not currently participating, unless the overpayment was discovered through a quality-control review.
  • an overpayment occurs based on changed circumstances, but the circumstances were reported promptly by the recipient and DHS acted on the reported change in a timely manner. The department must take action on a reported change within 10 days of the report of the change to be considered timely action. (The action taken generally means recalculating benefits and issuing adequate and timely notice of the reduced benefit to the recipient.)
If a recipient pomptly reports a change but the Department does not act on a reported change within the 10-day standard, an agency-error overpayment can be charged for excess benefits that were provided because the Department did not act within the 10-day standard.
 
If a TANF group was subject to quarterly reporting, the group was not required to report income or asset changes between quarterly reporting submissions. Thus, overpayments should not be charged based on income fluctuations for groups subject to quarterly reporting, provided that the quarterly reports were submitted in a timely manner (note that reporting requirements were changed 5/01/01.)  For groups now subject to semi-annual or simplified reporting, if a group reports an income change between semi-annual certifications, no overpayment is charged when the income is below the reporting threshold, though benefits are changed prospectively based on the updated income information. Prior to reducing benefits based on new information, adequate and timely notice must be provided (see Chapter 10: Notice of Adverse Action in this Part.)
 
If an overpayment claim is found to be unjustified in an administrative review, fair hearing, or court determination, the claim will be terminated and any money already recovered through recoupment or any other mechanism will be returned to the recipient.
Example 1
Ms. Wright receives TANF. In June, she finds a job and gets her first paycheck. She calls her caseworker June 17, two days after receiving her paycheck. She is paid twice a month and earns $150 per paycheck.  The caseworker issues a notice on June 19 informing Ms. Wright that her TANF benefits will decrease by $47 per month and her FS benefits will be reduced by $58 based on her new earnings. These changes cannot be effective until August 1 because there are not 15 days between the date the notice is issued (June 19) and July 1, when July benefits are issued.
 
The recipient promptly reported the income change (she reported the earnings by the 10th day of the month following the month she received her first paycheck) and the Department swiftly acted on the information (the notice of reduced benefits was issued within 10 days of receiving the new information). Therefore, no TANF or FS overpayment is charged for June or July, even though benefits in both months were issued based on incorrect earnings information.
 
Example 2

Ms. Lewis is employed and receives TANF and Food Stamps. She was sent a simplified reporting notice at her last review. Ms. Lewis receives a pay raise in June and her total income for July exceeds her reporting threshold. Ms. Lewis calls her caseworker August 3 to report her increased income. The caseworker fails to issue a termination notice for TANF and FS until August 25. Due to the 15-day notice requirement, benefits cannot be reduced until October. No overpayment is charged for either program for June, July and August since these benefits would not have been reduced even if DHS had acted in a timely manner. TANF and FS overpayments are charged for the excess benefits received in September due to the Department's failure to act promptly on the reported change. 
 
Determining the Time Period of Overpayments 6.3.3
 
Time Limitations on Calculating and Collecting Overpayments
 
BOTH
Overpayments shall be calculated for periods not to exceed 12 months prior to the month in which the overpayment is discovered, except when IPV or fraud is found or suspected. If IPV or fraud is found or suspected, overpayments shall be calculated for the entire period over which excess benefits were received, provided that period does not exceed six years from the date the overpayment was discovered. Although IMA may calculate overpayments exceeding 12 months when fraud is suspected, it may not collect for a period exceeding 12 months unless fraud or IPV has been determined (see Section 6.3.1: Types of Overpayments in this Chapter.)
Example 1
Ms. Freeman and her two children receive FS. In March, 2005, it is discovered that the group received excess FS benefits because her oldest child had countable earnings.  Ms. Freeman says she did not know that her son's wages were countable. Although the income dates back several years, the group's overpayment should be calculated for the 12-month period from April 2004 to March, 2005, since fraud is not suspected.
 
 
Example 2
Ms. White and her three children receive TANF. In March, 2005, it is discovered that James, O'Brien, the father of her youngest child, has lived with them for the past two years. A review of Ms. White's records show that she failed to list James O'Brien as a household member on the recertification forms she completed during the two-year period. Since case documentation show that Ms. White misrepresented her household's composition, an overpayment should be calculated for the entire two-year period.
 
 
 
Determining an Overpayment's Start Date
 
BOTH
When determining the amount of the overpayment, the SSR must determine the first month benefits would have been adjusted had the change been reported timely and the agency acted on that information timely.  Effective October 1, 2005, a recipient has until the 10th day of the month following the month of the change to report a change affecting benefits. Prior to October 1, 2005, recipients on standard reporting were required to report a change within 10 days of the change. The SSR has 10 days to take action on the reported change. A notice of adverse action must be sent at least 15 days prior to the effective date of a case action that reduces or terminates benefits.
Example 1
Ms. Wonder and her child receive TANF. Ms. Wonder finds a job and receives her first paycheck on June 8. Ms. Wonder does not tell her caseworker until August 5 about the new earnings. Ms. Wonder needed to report her wages by July 10. If she had done so, her case worker had until July 20 to process her change in benefits. Since 15 days notice of adverse action is required, the first month benefits could have been changed was September. Despite Ms. Wonder's late report, the SSR can still issue timely notice for a September change, the first month that benefits could be changed. Therefore, there is no overpayment.
 
 
Example 2
Mr. Porter receives Food Stamps.  Mr. Porter starts work in March and receives his first pay check on March 27.  Mr. Porter waits until his recertification appointment on July 19 to report his employment, and his wages are used to determine his benefits for the new certification period that begins August 1.  Mr. Porter was expected to report his earnings by April 10.  Had he done so, his case worker had until April 20 to process his income change.  Since 15 days notice of adverse action is required, the first month benefits could be changed is June.  There is no overissuance for March, April, and May. A Food Stamp claim should be established for June and July.
Example 3
Ms. Schwarte receives TANF and Food Stamps. Ms. Schwarte is approved for Maryland unemployment benefits and receives her first check on May 15. She reports her new income at her TANF review on July 19. Since her case worker cannot give 15 days timely notice for August, she adjusts her TANF and Food Stamp benefits for September.  Ms. Schwarte had until June 10 to report her unemployment benefits.  Her case worker had 10 days—until June 20—to process the change and send a 15 day notice of change for August.  There are no overpayments or overissuances for May through July. A TANF and Food Stamp overpayment should be established for August.
 
 
Recovery 6.4
 
TANF
Methods of recovery vary depending on whether the overpaid person is currently receiving benefits.
 
Recovery methods for overpayments from persons currently receiving benefits include:
  • recoupment
  • voluntary repayment
  • expunged benefits
  • civil recovery
  • criminal restitution
  • offset of an overpayment with an underpayment
The primary method of recovering overpayments from persons who are currently receiving benefits is recoupment of a portion of the group’s current benefits to repay the amount owed.
 
Recovery methods for overpayments from persons who are no longer receiving benefits include:
  • voluntary repayment
  • expunged benefits
  • civil recovery
  • criminal restitution
  • offset of an overpayment with an underpayment
 
FS
 
 
See TANF, except recovery of overpayments may also be made by former and current recipients through the Treasury Offset Program (TOP).
 
BOTH
In cases in which the group charged with an overpayment no longer receives benefits in the program for which the overpayment was charged, the Payment and Collections Division in the Office of the Chief Financial Officer is responsible for negotiating repayment terms.